Bug reports
Tell us the browser, what you did, what happened, and what you expected. A redacted screenshot helps — redact it first.
Contact
Tell us what broke, or what is missing.
Questions, bug reports, privacy concerns, and feature requests all land in the same inbox. No ticket portal, no chatbot, no account required.
Email us
The fastest route. One inbox, read by a person.
hello@imageredaction.com
What to expect
Replies usually take a day or two. There is no ticket number and no guaranteed response time.
No chatbot
Privacy or security
Put “Privacy” in the subject and include the request you saw. Never attach a real sensitive image.
Reports welcome
Write to us
One inbox, read by a person.
Use the form to prepare a message in your own email app. Nothing is transmitted from this page, and no draft is stored here.
- The form builds a mailto: link. Your message is sent only when you press send in your email app.
- Please do not attach real images containing sensitive data. A synthetic sample or a redacted screenshot is enough.
- Replies are written by a human. Expect a day or two, not an instant response.
No email app on this device? Write to hello@imageredaction.com directly.
Before you write
A few details make the reply faster.
There is no form to route, so the first message is the whole ticket. These three notes cover most of the back-and-forth.
Privacy questions
Describe the request you saw in the Network tab and what looked wrong. A synthetic sample is enough to reproduce most issues.
Feature requests
Describe the job you are trying to finish, not only the button you want. It is easier to build the right thing from the problem.
Answers first
Some questions do not need an email.
The FAQ and the privacy notes cover the common ones: file formats, OCR, cookies, metadata, and what happens to the image. If your answer is there, you can skip the wait.
Frequently asked questionsUploads, file formats, OCR, metadata, and the one cookie.GuidesPractical notes on IDs, receipts, chats, dashboards, and redaction styles.Privacy notesThe data flow, every network request, and how to verify both.Terms & ConditionsThe rules for using the tool, including its limits.